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Shipping & Returns

SHIPPING AND RETURNS

Parcel

  • Free delivery on all products.
  • Orders placed before 14:00 are dispatched the same day.
  • Delivery to your address within 1–3 days.
  • A live tracking number is shared with customers.
  • The customer is not liable for any loss or damage that may occur during the delivery process.
  • All orders are dispatched from our Istanbul store.
  • In the event of any loss or damage during transit, please contact us immediately for a full refund or replacement.
  • Contact us now.

Returns/Exchanges

  • 30-day no-questions-asked returns.
  • We offer free returns for products damaged during delivery.
  • The refund process will be initiated once the returned product has been received by us. The refund amount will be credited to your account within 1–3 days, depending on your bank’s policy.
  • Please return the product in its original condition to prevent any loss of value. Otherwise, the loss in value will be deducted from your refund.
  • Please complete the form below to initiate your return. 

Returns/Exchanges Form

Please complete the form below to return the product.
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